Return and Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied, please see our return and refund process below.

1. Return Period

You may request a return within 30 business days of the delivery date. Return requests made after this 30-day period will not be accepted.

The return period begins on the date the carrier confirms delivery, not the date the order was placed. You can view the delivery date on the UPS tracking page.

2. Return Eligibility Requirements

To be eligible for a return, items must meet all of the following requirements:

- Returned within the 30-day return period

- Unworn, unwashed, and unused

- Free of stains, odors, pet hair, or damage

- All original tags and labels attached

- In original packaging

Items that do not meet these conditions will be refused and returned to you at your expense.

3. Non-Returnable Items

The following items are considered "Final Sale" and cannot be returned or exchanged:

- Items marked as "Final Sale" or "Clearance" at the time of purchase

- Gift cards

- Accessories (jewelry, scarves, hats, bags)

- Intimates and swimwear

- Items purchased at a discount of 50% or more

If you are unsure whether an item is eligible for return, please contact us before sending it back.

4. How to Initiate a Return

Step 1: Email info@coveredperfectlym.com with your order number and details of the item(s) you wish to return.

Step 2: We will review your request and respond within 24 hours with return instructions and a prepaid shipping label (if applicable).

Step 3: Pack the item(s) securely (using the original packaging if possible). Affix the return label and drop the package off at any UPS location.

Step 4: We will send a confirmation email once we receive and inspect your return. The inspection process takes approximately 3 business days after the package arrives at our warehouse. Please do not return items without contacting us first. Unauthorized returns may not be processed.

5. Refund Processing

Once your return request is approved, the refund will be issued to your original payment method within 7 business days. Depending on your bank or credit card issuer, it may take an additional billing cycle for the refund to appear on your statement. Refunds cover the purchase price of the item(s) only.

6. Exchanges

We do not currently offer direct exchanges. If you need a different size or color, please request a return for the original item and place a new order for the desired item. This ensures you can secure the item you want before it sells out.

7. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 3 days of delivery and provide your order number along with photos of the issue. We will arrange for a replacement or a full refund (including return shipping costs) at no extra charge to you.

Please do not discard the item unless instructed to do so; we may require the item to be returned for quality inspection.

8. Order Cancellation

If your order has not yet entered the processing stage, you may cancel it within 24 hours of placement for a full refund. Once an order enters the fulfillment (preparation for shipment) stage, it cannot be cancelled; you must follow the return process after delivery.