Privacy Policy

Effective Date: August 10, 2026

We take your privacy seriously. This policy outlines what information we collect, why we collect it, and how we protect it.

1. Information We Collect

The information we collect falls primarily into two categories: information you provide directly and information collected automatically when you use our website.

Information You Provide

You may provide the following information when browsing, creating an account, making a purchase, or contacting us:

- Identity information: Name, email address, phone number

- Shipping and billing addresses

- Payment information: Credit or debit card number, expiration date, and security code (processed by our payment processor—we never store full card details on our servers)

- Account credentials: Username and password (stored in encrypted form)

- Communication records: Messages, emails, or customer service inquiries sent to us

- Product reviews and ratings you choose to submit

Information Collected Automatically

When you visit our website, certain data is automatically collected via cookies, analytics tools, and server logs:

- Device information: Browser type, operating system, screen resolution, device type

- Usage data: Pages viewed, products viewed, time spent on the site, click behavior, referral sources

- Network information: IP address, approximate geographic location (city/state level)

- Cookie and tracking data: Session identifiers, advertising identifiers, and interactions with marketing campaigns

We do not collect sensitive personal information, such as Social Security numbers, government-issued identification documents, financial account details, or health data.

2. Reasons for Collecting Information

We use the information we collect for the following purposes:

Processing and fulfilling your orders (performance of a contract)

Sending order confirmations, shipping updates, and delivery notifications (performance of a contract)

Providing customer support and responding to inquiries (legitimate business interests)

Processing returns, refunds, and exchanges (performance of a contract)

Sending marketing emails and promotional offers (subject to your consent)

Improving our website, products, and shopping experience (legitimate business interests)

Detecting and preventing fraud, abuse, and security incidents (legitimate business interests)

Complying with legal obligations (legal obligation)

Measuring advertising effectiveness and marketing campaign performance (legitimate business interests)

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly. Opting out of marketing communications will not affect transactional emails related to your orders.

3. How We Share Your Information

We do not sell your personal information to third parties.

We share your data only in the following limited circumstances:

- Service Providers: Companies that assist us in conducting our business—including payment processing, logistics and shipping, email distribution, website hosting, data analysis, and advertising platforms. These providers are contractually obligated to use your data solely for the services they provide to us.

- Legal Compliance: When required by law, subpoenas, court orders, or government regulations.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you if there is a change in ownership or data processing practices.

- Fraud Prevention: When we believe disclosure is necessary to protect our rights, the safety of you or others, or to investigate fraud and enforce our terms.

We do not share your data with unaffiliated third parties for their own independent marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website and improve your experience. Cookie Types

Essential Cookies: Core website functions (shopping cart, checkout, authentication) — Cannot be disabled.

Analytics Cookies: Understand how visitors use our website (e.g., Google Analytics) — Can be disabled.

Marketing Cookies: Deliver relevant ads and measure marketing campaign effectiveness (e.g., Meta Pixel, Google Ads) — Can be disabled.

Preference Cookies: Remember your settings (currency, language, region) — Can be disabled.

You can manage your cookie preferences at any time via our cookie banner or by adjusting your browser settings. Disabling non-essential cookies will not prevent you from shopping on this site, though some features may not function as intended.

Global Privacy Control (GPC): We respect GPC signals. If your browser sends a GPC signal, we treat it as a valid opt-out request regarding non-essential data sharing and targeted advertising.

5. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information:

Right to Know

You may request that we disclose the categories and specific pieces of personal information we hold about you, the sources of that information, the business purposes for collecting it, and the third parties with whom we share it.

Right to Delete

You may request that we delete your personal information, subject to certain exceptions (e.g., information needed to complete a transaction, detect security incidents, or fulfill legal obligations).

Right to Correct

You may request that we correct inaccurate personal information we hold about you.

Right to Opt Out of Sale or Sharing

We do not sell your personal information. If this practice changes, we will update this policy and provide a prominent "Do Not Sell or Share My Personal Information" link on our website.

Right to Limit Use of Sensitive Personal Information

We do not use sensitive personal information except for purposes permitted by law.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. You will receive the same quality of service regardless of the privacy choices you make. How to Exercise Your Rights

To submit a request, please contact us via:

- Email: info@coveredperfectlym.com

- Mailing Address: 6445 Sepulveda Blvd Unit 302, Van Nuys, CA 91411, United States

We will verify your identity before processing your request and respond within 45 days. If additional time is required, we will notify you of the extension; the total extension period will not exceed 90 days.

You may also designate an authorized agent to submit a request on your behalf. We may require both you and the agent to provide written authorization and proof of identity.

6. Do Not Sell or Share My Personal Information

As stated above, we do not sell your personal information as defined under the CCPA/CPRA.

Certain cookies and tracking technologies on our website may be classified as "sharing" under the CCPA because they facilitate cross-context behavioral advertising. If you wish to opt out of such activities, you may do so via:

- GPC Signal: Enable "Global Privacy Control" (GPC) in your browser—we will automatically respond to it.

- Email Request: Send an email to info@coveredperfectlym.com with the subject line "Do Not Sell or Share."

- Cookie Settings: Disable marketing and analytics cookies via our cookie consent banner.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy:

- Order and Transaction Data: Retained for 5 years after the transaction is completed to comply with tax, accounting, and legal requirements.

- Account Information: Retained while your account remains active. You may request deletion at any time.

- Marketing Preferences: Retained until you unsubscribe or request deletion.

- Support-Related Communications: Retained for 2 years after the last interaction to maintain records of service quality.

- Website Analytics Data: Aggregated and anonymized after 26 months.

When the data is no longer needed, we securely delete or anonymize it to ensure it can no longer be linked to you.

8. Data Security

We implement industry-standard security measures to protect your personal information:

- All data transmission is encrypted using SSL/TLS (HTTPS).

- Payment information is processed via PCI-DSS compliant systems and is never stored on our servers.

- Access to personal data is restricted to authorized personnel who require it to perform their duties.

- We conduct regular security assessments and monitoring of our systems.

Despite these reasonable precautions, no method of transmission or storage is 100% secure. If you discover any security vulnerabilities, please contact us immediately at info@coveredperfectlym.com.

9. Children's Privacy

Our website and services are not directed at minors under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected data from a child under 13 without verifiable parental consent, we will delete that information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@coveredperfectlym.com.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any external websites you visit.

11. Changes to This Policy

We may update this policy from time to time. When we make significant changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify you via email. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we protect your data.