Payment Policy

We strive to make the checkout process simple and convenient. Here are the details regarding our payment methods.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed on this website:

- American Express

- Diners Club

- Discover

- JCB

- Maestro

- Mastercard

- Visa

All transactions are settled in US Dollars (USD). If your card is denominated in a different currency, your bank will convert the amount based on the exchange rate at the time of purchase. We are not responsible for any additional fees charged by your financial institution.

2. Payment Process

When you place an order, the system will pre-authorize the total amount on your payment method (i.e., temporarily hold the funds). This is only a temporary hold; the actual charge to your card will occur when the order ships. If items are out of stock or the order is partially cancelled, we will only charge for the items that have shipped, and the remaining held amount will be automatically released.

We do not accept cash, checks, money orders, or gift cards issued by third-party retailers.

3. Order Security

All payments are processed via Shopify's PCI-compliant payment infrastructure. Your card information is encrypted and is not stored on our servers. If your transaction is flagged as unusual by your bank's fraud detection system, we may contact you for verification before processing the order. This additional step is designed to protect both you and us from unauthorized charges.

4. Payment Failure or Rejection

If payment fails at checkout, please double-check your card number, expiration date, billing address, and CVV code. Common reasons for transaction rejection include insufficient funds, an expired card, or a billing address mismatch. If the issue persists, please contact your card issuer directly—we cannot alter authorization decisions made at the bank level.

5. Pricing Accuracy

We make every effort to ensure that the prices of all items in our store are accurate. In the rare event that an item is mispriced due to a typographical or system error, we reserve the right to cancel the order and issue a full refund. Should this occur, we will notify you via email and offer you the option to repurchase the item at the correct price.

6. Contact information

Store Name: Covered Perfectly

Address: 6445 Sepulveda Blvd Unit 302, Van Nuys, CA 91411, United States

Phone: +1 6572295580

Email: info@coveredperfectlym.com

Opening Hours: (Pacific Time)

Monday - Sunday: Open 24 hours

Response Time: We respond within 24 hours.